SERVICES

"The only source of knowledge is experience" ... Albert Einstein

01

 Hosted Telephony

Why a Hosted Telephone System?

Having staff on a hosted communications system is better for you, it's better for your staff and your customers will prefer it.


A telephone system in the office is fine but requires you to invest in hardware, keep up to date with software upgrades and have a maintenance contract on the system should things go wrong.


With a hosted solution there isn't an 'office based' central system to run the handsets on so you aren't limited to one geographical location


Your phones can be anywhere in the world, wherever there is Internet access.

Remote Working

If COVID 19 taught us anything it was that planning for Remote Working is essential not optional

02

At ContinuityCloud and our partner business Continuity Assured we have been at the forefront of trying to educate and alert UK SME businesses  that Continuity of business needs to be planned for.


COVID 19 taught us all that nobody has a crystal ball so we really don't know what's around the corner.


We are proud but take no pleasure in the fact that most of our customers were able to reduce their risk to their businesses and personnel by enabling their staff to work from home.


Recent surveys show that staff who work from home actually work harder and for longer hours. They often feel that they have to “prove themselves” to their colleagues in the office and show that they are pulling their weight.

03 

Inbound Call  Handling

With our 'Call Angels platform you'll never miss an important call again.

You’re always open for business with our 'Call Angels' platform. 


Monday to Friday, evenings, on weekends or public holidays, you can rely on us 'call-angels' to look after your customers and route their calls to the appropriate destination. Even with teams of workers in different locations, our processing ensures that your vital business calls get through to just the right person.


Use 'Call Angels' and take control. You can change your preferences and settings 24/7, analyse your call data and retrieve recordings through PCs or smartphones.

Mobile Voice & Data

Voice and Data 'On The Go'  - You can even replace your landline  - Anywhere in the UK!

04

When we talk about mobile voice and data, we aren't just referring to a SIM for your Android or iOS smart phone.  Although we can do that at great rates if that's what you need.


Todays GSM connectivity can deliver so much more. We use mobile data networks to provide temporary data connections for sites with faults (so continuity is assured!) or more commonly now-a-days to replace fixed lines so that original, essential PSTN technology can continue to be used. 


Best of all though is that our mobile data connectivity is totally flexible because it is not on 36, 24 or even a 12-month contract....we can offer 30-day rolling contracts so you are free to order what you need for as long as you need, and no more."

05

Disaster Recovery

 UP TO 60% OF BUSINESSES* DON’T SURVIVE A DISASTER - *Source D&B 2010

A Major disaster doesn’t just cause disruption. It severs the connection with your clients and damages your brand. While you can quantify rebuilding costs or production delays, what price is a client base that moves to your competitor or a support client who suffers and bears a grudge.


If you are lucky, it will be a massive problem; if you are not, it could be terminal for your business…



…but with good planning and support, your communications could be secure and re-established within hours.

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